{"xsrfToken":"bd755ed19dea13a4ea62e5464a49071104966ac2_lout","branding":{"id":"1","key":"es","name":"We Learn in Bits Hilfeportal","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1e7871","headerLinkHoverBGColor":"#1e7871","headerBadgeColor":"#1e7871"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bb9f67f3-2097-4cbf-b88c-9ed2c2c59a1b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDdlZjA4Ni0xOTQyLTRhNmMtYjA2ZS00NWFlN2E0MGYxZmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJiOWY2N2YzLTIwOTctNGNiZi1iODhjLTllZDJjMmM1OWExYiI6WyJyZWFkIl19LCJleHAiOjE3NTE0Njg3MzgsIm5iZiI6MTc1MTQ2ODEzOH0.4nObec_gRDIoZNPoYP-5o_Xo7g0lYyhIdsfiRbxoNq0&client=347ef086-1942-4a6c-b06e-45ae7a40f1fb&mode=fit","logoId":"bb9f67f3-2097-4cbf-b88c-9ed2c2c59a1b","isLogoAvailable":true,"helpCenterTitle":"Willkommen auf der Supportplattform von We Learn in Bits.","sharedPortalName":"We Learn in Bits Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Willkommen auf der Supportplattform von We Learn in Bits.","sharedPortalName":"We Learn in Bits Support","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#269a91","helpCenterTitleColor":"#269a91","bannerMediaApiUrl":"https://api.media.atlassian.com/file/2c927fa4-8f37-4352-8e40-9e030213ef0a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDdlZjA4Ni0xOTQyLTRhNmMtYjA2ZS00NWFlN2E0MGYxZmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJjOTI3ZmE0LThmMzctNDM1Mi04ZTQwLTllMDMwMjEzZWYwYSI6WyJyZWFkIl19LCJleHAiOjE3NTE0Njg3MzgsIm5iZiI6MTc1MTQ2ODEzOH0.p812MwgmBSsS79ttMMhw0oMbelQhYeiSl5TMrdN3d8o&client=347ef086-1942-4a6c-b06e-45ae7a40f1fb&height=300&mode=fit","bannerMediaApiFileId":"2c927fa4-8f37-4352-8e40-9e030213ef0a","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"es","projectId":10001,"serviceDeskId":1,"name":"We Learn in Bits Hilfeportal","description":"<p>Willkommen in unserem Hilfeportal.</p>\n<p>Gerne helfen wir bei technischen und inhaltlichen Fragen weiter. <br> Wichtig: Versuche bitte, das Formular so genau wie möglich auszufüllen - Je mehr Informationen wir haben, desto leichter wird es für uns dir zu helfen.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"2","name":"Organisatorisches","descriptionHtml":"","callToAction":"Organisatorisches","introHtml":"<p>Fragen zur Einschreibung, Anmeldung, Rechnung oder Bezahlung.</p>","icon":10499,"iconUrl":"https://iis-ls.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[1],"key":""},{"id":"9","name":"SAP Prüfung und Teilnahmezertifikat","descriptionHtml":"","callToAction":"SAP Prüfung und Teilnahmezertifikat","introHtml":"<p>Finale Anmeldung zur SAP Prüfung, Fragen zur Anmeldung und Durchführung.</p>","icon":10458,"iconUrl":"https://iis-ls.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[1],"key":""},{"id":"1","name":"Unterstützung bei den Fallstudien","descriptionHtml":"","callToAction":"Unterstützung bei den Fallstudien","introHtml":"<p>Konkrete Unterstützung bei der Durchführung der Fallstudien (Inhaltlich und technische Fragen)</p>","icon":10481,"iconUrl":"https://iis-ls.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,9]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f56fde8b-827f-35e5-8e7c-70e16739de44","appLinkName":"","appLinkUrl":"","spaceKey":"WSP","spaceName":"WLIB Support Portal","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SWELIB","serviceDeskId":1,"kbLinkDomainURLs":["https://iis-ls.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SWELIB","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDdlZjA4Ni0xOTQyLTRhNmMtYjA2ZS00NWFlN2E0MGYxZmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0NjkzMzgsIm5iZiI6MTc1MTQ2ODEzOH0.lPQvu7y4LRUUmHAMPiKrtTzcH67F_5T4aIhp4MWpY7g","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"347ef086-1942-4a6c-b06e-45ae7a40f1fb","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"822d0aa4-3d3f-4c0e-94ff-85d4595c4ae3","name":"Organisation","categoryUrl":"https://iis-ls.atlassian.net/servicedesk/customer/portal/1/topic/822d0aa4-3d3f-4c0e-94ff-85d4595c4ae3","lastUpdated":"1566587978007","createdAt":"1566393383551"}]}},"reqCreate":{"id":1,"projectId":10001,"issueType":{"id":"10005","name":"Support"},"form":{"name":"Unterstützung bei den Fallstudien","descriptionHtml":"","callToAction":"Unterstützung bei den Fallstudien","intro":"<p>Konkrete Unterstützung bei der Durchführung der Fallstudien (Inhaltlich und technische Fragen)</p>","instructions":"","icon":10481,"iconUrl":"https://iis-ls.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Zusammenfassung","description":"Formuliere hier dein Anliegen kurz, damit du und wir die Anfrage schnell zuordnen können.","descriptionHtml":"<p>Formuliere hier dein Anliegen kurz, damit du und wir die Anfrage schnell zuordnen können.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Component/s or products","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10001"],"values":[{"value":"10000","label":"Jira","selected":false,"children":[]},{"value":"10001","label":"Public website","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10028","fieldConfigId":"10130","label":"SAP-Benutzername","description":"Dein SAP-Benutzername (z.B. LEARN-###)","descriptionHtml":"<p>Dein SAP-Benutzername (z.B. LEARN-###)</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10154","fieldConfigId":"10310","label":"Mandant","description":"Welchen Mandanten benutzt du?","descriptionHtml":"<p>Welchen Mandanten benutzt du?</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10167","label":"300","selected":false,"children":[]},{"value":"10168","label":"301","selected":false,"children":[]},{"value":"10169","label":"302","selected":false,"children":[]},{"value":"10170","label":"303","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10120","fieldConfigId":"10241","label":"Kurs","description":"In welchem Kurs hast du das Problem?","descriptionHtml":"<p>In welchem Kurs hast du das Problem?</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10090","label":"Celonis","selected":false,"children":[]},{"value":"10091","label":"TS410","selected":false,"children":[]},{"value":"10097","label":"SAP DWC","selected":false,"children":[]},{"value":"10114","label":"SAP FI","selected":false,"children":[]},{"value":"10115","label":"SAP CO","selected":false,"children":[]},{"value":"10116","label":"SAP Analytics Cloud","selected":false,"children":[]},{"value":"10117","label":"RES Übung","selected":false,"children":[]},{"value":"10133","label":"Beschaffung & Produktion FOM","selected":false,"children":[]},{"value":"10134","label":"Rechnungswesen und Controlling FOM","selected":false,"children":[]},{"value":"10266","label":"Customizing FOM","selected":false,"children":[]},{"value":"10267","label":"Anderer Mikrozertifikatskurs","selected":false,"children":[]},{"value":"10268","label":"ET Übung","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10029","fieldConfigId":"10131","label":"Fallstudie","description":"In welchem Abschnitt des Kurses befindest du dich gerade?","descriptionHtml":"<p>In welchem Abschnitt des Kurses befindest du dich gerade?</p>","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10004","label":"Introduction to SAP S/4HANA","selected":false,"children":[]},{"value":"10005","label":"Source-to-Pay","selected":false,"children":[]},{"value":"10006","label":"Design-to-Operate","selected":false,"children":[]},{"value":"10007","label":"Lead-to-Cash","selected":false,"children":[]},{"value":"10024","label":"Hire-to-Retire","selected":false,"children":[]},{"value":"10025","label":"Record-to-Report","selected":false,"children":[]},{"value":"10026","label":"Enterprise Asset Management ","selected":false,"children":[]},{"value":"10132","label":"Inventory and Warehouse Management","selected":false,"children":[]},{"value":"10027","label":"Projekt Management","selected":false,"children":[]},{"value":"10110","label":"DWC - Fallstudie 1","selected":false,"children":[]},{"value":"10111","label":"DWC - Fallstudie 2","selected":false,"children":[]},{"value":"10112","label":"Celonis","selected":false,"children":[]},{"value":"10113","label":"Pivotal Processes in SAP S/4HANA","selected":false,"children":[]},{"value":"10118","label":"SAP Analytics Cloud","selected":false,"children":[]},{"value":"10131","label":"MLES Übung","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10038","fieldConfigId":"10140","label":"Browser","description":"Manchmal liegen einige Probleme am verwendeten Browser ...","descriptionHtml":"<p>Manchmal liegen einige Probleme am verwendeten Browser ...</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10029","label":"Internet Explorer","selected":false,"children":[]},{"value":"10030","label":"Edge","selected":false,"children":[]},{"value":"10031","label":"Safari","selected":false,"children":[]},{"value":"10032","label":"Chrome","selected":false,"children":[]},{"value":"10033","label":"FireFox","selected":false,"children":[]},{"value":"10034","label":"Opera","selected":false,"children":[]},{"value":"10035","label":"Anderer / Weiß nicht","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Beschreibung","description":"Beschreibe uns hier ausführlich was dein Problem ist","descriptionHtml":"<p>Beschreibe uns hier ausführlich was dein Problem ist</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Mach am besten einen Screenshot, damit klar wird, was du meinst!","descriptionHtml":"<p>Mach am besten einen Screenshot, damit klar wird, was du meinst!</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/1","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/1","calendarParams":{"firstDay":0,"date":"2025-07-02T16:55:39+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f56fde8b-827f-35e5-8e7c-70e16739de44","appLinkName":"","appLinkUrl":"","spaceKey":"WSP","spaceName":"WLIB Support Portal","spaceUrl":"","isServer":false},"labels":[],"projectKey":"SWELIB","serviceDeskId":1,"kbLinkDomainURLs":["https://iis-ls.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNDdlZjA4Ni0xOTQyLTRhNmMtYjA2ZS00NWFlN2E0MGYxZmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE0NjkzMzksIm5iZiI6MTc1MTQ2ODEzOX0.-5efYjLOajvywdQ5xSkWdiqwQiFxki5S_FTIh3uXC6A","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"347ef086-1942-4a6c-b06e-45ae7a40f1fb","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}